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Technical Writer

United States Career Openings

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Technical Writer

Location: Malaysia

NextLabs® is the leading provider of policy-driven information risk management (IRM) software for large enterprises, provides an exciting opportunity for Technical Writers to join hands with highly talented product development teams in producing documentation for the next generation data protection and entitlement manager products. Our customers include many prominent enterprises in Aerospace & Defense, Financial Services, and High-Tech Manufacturing and Engineering industries. NextLabs’ flagship data protection and entitlement management products, Enterprise Data Protection and Compliant Enterprise®, combine with the CloudAz XACML-based policy management platform with integrated content aware and identity-driven enforcement technology to offer the most comprehensive information risk management (IRM) solution. Our products preserve confidentiality, prevent data loss, and ensure compliance across more channels and more points, within a single unified solution with the unmatched user acceptance and Total Cost of Ownership (TCO).

We are looking for talented TECHNICAL WRITERS to produce impactful documentation for our award-winning Information Risk Management products. You will be responsible for communicating the function, use, and value of our products to administrators, end-users, developers, system integrators, and IT architects. Join a rapidly growing company that delivers solutions for an increasingly critical component of information technology.

Acting as owner for all product documentation in your area, your core responsibility will be to document features and products and keep pace with our rapid software development lifecycle. You will also participate in design, review, and testing cycles, playing the role of anticipating the impact of new products and technologies for our users. The team here is genuinely excited about our cutting-edge products. We are seeking a candidate who shares our enthusiasm and commitment to excellence.


  • Own all documentation in your product area
  • Gather information from subject matter experts (SMEs) and scope-out the documentation work
  • Drive documentation projects from start to finish and keep pace with agile development
  • Produce documentation that is complete, accurate, and easy to understand
  • Learn and deepen your knowledge of NextLabs products and integrated third-party products
  • Write content for our (Software as a Service) product website
  • Review the labels and messages in the product user interface

Required Skills

  • Bachelor’s degree/Diploma in Computer Science, Information Technology, or a related field. Candidates completed studies in Mass Communications or Journalism and has a natural inclination towards technology are welcome to apply
  • Up to 6 years’ Experience in writing technical documentation for enterprise software applications. We are open to fresh graduates with excellent writing and editing skills
  • Ability to write clear, succinct and accurate documentation, including conceptual information and procedural instructions for administrators, developers and end-users
  • Familiar with authoring tools such as FrameMaker, and Oxygen XML Editor
  • Ability to work independently with minimal supervision
  • Ability to ramp up quickly on new technologies
  • Excellent interpersonal communication skills and ability to work with globally dispersed teams

Desired Skills

  • Knowledge of DITA XML standard
  • Knowledge of risk management or identity management software products
  • Experience developing documentation systems for applications in the Cloud

Interested candidates may send resume to jobs.my@nextlabs.com or use our online form below.

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